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Welcome to CRKT Store (eliteknifeshop.com), your trusted source for premium cutting tools from leading brands like Benchmade, Kershaw, Leatherman, and more. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 User Responsibilities

As a user of eliteknifeshop.com, you agree to:

  • Provide accurate and current information when creating an account or making purchases
  • Use the website only for lawful purposes
  • Not attempt to circumvent security measures or interfere with site operations
  • Comply with all applicable local laws regarding knife ownership and use

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of CRKT Store or our brand partners and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality cutting tools including:

  • Fixed blade and folding knives from premium brands
  • Professional knife sharpeners and maintenance tools
  • Multi-tools and knife accessories

We make every effort to ensure product descriptions are accurate, but colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

2.2 Age Restrictions

By purchasing from our store, you confirm that you are of legal age to own and purchase knives in your jurisdiction. We reserve the right to cancel orders that may violate local laws.

3. Ordering and Payment

3.1 Order Process

When you place an order:

  • You will receive an order confirmation email
  • All orders are processed within 1-2 business days (excluding weekends and holidays)
  • We reserve the right to refuse or cancel any order for any reason

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All prices are in USD. International customers may be subject to currency conversion fees from their financial institution.

3.3 Shipping

We ship globally except to certain Asian countries and remote regions. Shipping options include:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

International customers are responsible for any customs fees or import taxes. We cannot guarantee delivery times for international shipments.

4. Returns and Exchanges

4.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with all packaging. To initiate a return:

  1. Email [email protected] with subject “Return Authorization Request – Order #[Your Order Number]”
  2. Include product name, reason for return, and preferred resolution
  3. Our team will provide a Return Authorization Number (RMA) within 2 business days
  4. Ship items to: 4870 Murry Street, Virginia Beach, US 23451 with RMA clearly visible

4.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Ceramic Honing Steels
  • Electric Knife Sharpeners
  • Pull-Through Knife Sharpeners (once used)
  • Any item showing signs of use

4.3 Refunds and Exchanges

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error. For exchanges, clearly state your preferred replacement item in your return request.

4.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos of the issue. We’ll provide a prepaid return label if needed and expedite your replacement at no cost.

5. Limitation of Liability

CRKT Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Improper use or maintenance of cutting tools
  • Delays in shipping beyond our control
  • Customs delays or import fees for international orders

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

6. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy to process orders and improve your shopping experience. We do not sell or share your information with third parties except as necessary for order fulfillment.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia. Any disputes shall be resolved in the courts of Virginia Beach, VA.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms and Conditions, please contact:

CRKT Store
4870 Murry Street
Virginia Beach, US 23451
Email: [email protected]

By using eliteknifeshop.com and making purchases from CRKT Store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.